Privacy Policy
At KeyToHome (www.keytohome.com), we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services to browse, buy, rent, or list properties in Chandigarh, New Chandigarh, Mohali, Panchkula, Zirakpur, and Dera Bassi. 1. Information We Collect We collect information to provide a seamless and personalized property search experience. Personal Information: When you register, list a property, or contact a seller/landlord, we may collect your name, email address, phone number, and account credentials. Property Listing Data: For owners, builders, and agents, we collect property details, images, pricing, and location data (including RERA registration numbers where applicable). Automated Data: We automatically collect your IP address, browser type, device information, and browsing behavior on our site through cookies and similar tracking technologies. 2. How We Use Your Information We use the collected data for purposes including but not limited to: Connecting property seekers with relevant property owners, builders, or real estate brokers. Personalizing your search experience across the Tricity and surrounding regions. Improving website functionality, security, and user experience. Sending transactional updates, newsletters, or promotional alerts (which you can opt out of at any time). Preventing fraudulent listings and enforcing our Terms and Conditions. 3. Sharing and Disclosure of Information We respect your privacy and do not sell your personal data to third parties. Your information is only shared under the following circumstances: With Other Users: When you express interest in a specific buy or rental listing, your contact details may be shared with the relevant advertiser (owner, agent, or builder) to facilitate communication. Service Providers: We may share data with trusted third-party vendors who assist us in website hosting, data analytics, and customer support. Legal Requirements: We may disclose your information if required to do so by Indian law, law enforcement agencies, or regulatory authorities (such as RERA bodies). 4. Data Security KeyToHome implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure. 5. Cookies and Tracking Technologies We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your individual browser settings; however, doing so may affect the functionality of certain sections of our website. 6. Your Rights and Choices You have the right to: Access, update, or correct your personal profile information. Request the deletion of your account and personal data from our active databases. Opt out of receiving marketing and promotional communications from us. 7. Third-Party Links Our platform may contain links to external websites (such as builder websites, bank loan portals, etc.). KeyToHome is not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies independently. 8. Changes to this Privacy Policy KeyToHome reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon being posted on this page. We encourage you to review this policy periodically. Contact Our Grievance Officer In accordance with the Information Technology Act, 2000, and rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy, please contact us at: Email: keytohome.in@gmail.com